Refund Policy
At Xtream-TV, we believe in giving our customers the opportunity to experience our service before making a commitment. That’s why we offer a 24-hour free trial for all potential users. This allows you to explore our channel lineup and ensure our service meets your expectations. If you encounter any technical issues or have questions during setup, our support team is readily available to assist you via email or WhatsApp.
Since our service is a digital download, we strongly recommend testing the free trial before purchasing to familiarize yourself with its features. Please note that due to the nature of digital products, refunds are generally not available once the service has been delivered. However, in exceptional circumstances, such as prolonged server downtime (exceeding one week), we will process a refund promptly. Refunds may take up to 14 days to appear in your bank account or card, depending on the payment method used.
We strive to provide a seamless experience, and your satisfaction is our priority. If you have any concerns, feel free to reach out to our support team for assistance.